The Pay@ service is designed to enable bill issuer customers to pay securely and conveniently at a variety of payment networks. These payment networks extend across retailers, banking institutions, wallets and informal vendors. Payment methods include cash, EFT, credit cards and debit cards.
Pay@’s core business activity is the aggregation and handling of payment transactions at retailers and other payment networks like banks' electronic channels, wallets and informal vendors. The Pay@ platform is a convenient transaction channel for both banked and unbanked customers. It bridges the gap between sophisticated financial services and a population that is still largely unbanked or partially banked.
In addition, the Pay@ service improves access to financial services and helps to build a culture of payment for services delivered - one based on affordable fees in a secure environment. Payment processing is provided within, but not limited to the following sectors:
Pay@ is currently the only service provider that has eliminated unallocated payments due to our real-time validation of account reference numbers (not only check-digit validation). Our unique system offers the following benefits:
Pay@ has considerable knowledge on how to handle large volumes of transactions on a 24/7 basis in a secure way. The entire transactional process is offered by Pay@, including the issuing of unique reference numbers, capturing and validation of data, payments, receipts, reporting, reconciliation and settlement. Transactions are validated in real-time between the payment network and Pay@ and the result is a highly accurate process that delivers very few unreconciled transactions at month end.
The way in which the Pay@ process and system is configured will provide direct benefits to the Bill Issuer, and due to its effectiveness, direct cost savings can be achieved:
Our service levels are unsurpassed in the industry and are reflected in our handling of queries, outstanding transactions, reconciliations and settlements. Pay@ has a low error rate of 1 query per 50,000 transactions (<0.002% per month). This results in direct cost savings to Bill Issuers in physical man-hours spent on having to resolve queries, exceptions, unreconciled transactions and customer interaction.
Pay@ currently services a diverse market of Corporate and Governmental institutions that trust us to deliver accurate, convenient and secure real-time payment options. Our ever-expanding list of billers include:
The Pay@ system easily integrates into a variety of system providers to simplify integrations to new bill issuers, i.e. debt collectors, traffic departments and municipalities.
The Pay@ service provides a comprehensive pay point network to the Bill Issuer's end customers to pay securely and conveniently due to the accessibility of the payment networks. These payment networks extend across retailers, banking institutions, wallets and informal vendors.
Payment methods include cash, EFT, as well as credit and debit cards. Over 6 000+ payment networks nationwide - some open 24/7 - offering the utmost convenience to the customers. These include major institutions such as:
Our vision is to be the bill aggregator of choice within Sub-Saharan Africa. We currently operate mainly in South Africa, but we are very excited about the African opportunities and expanding our payment options and footprint across the rest of Africa.
Pay@ is a licensed Financial Service Provider at the FSB. We are registered with PASA as Systems Operator and Bill Issuer Service Provider allowing Bill Issuer transactions without the intervention of a bank in terms of the National Payment System.
Pay At Services (Pty) Ltd is an authorised Financial Services Provider (FSP No. 29423) licensed with the Financial Services Board. The information contained in this communication, including attachments, is not to be construed as advice in terms of the Financial Advisory and Intermediary Services Act 37 of 2002 unless specifically referred to as Advice. E-mail and accompanying attachments thereof may contain confidential and proprietary information. Such information is private and protected by law and, accordingly, if you are not the intended recipient, you are requested to delete this entire communication immediately and are hereby notified that any disclosure, copying or distribution of or taking any action based on this information is prohibited.